The The states Postal Service believes in the philosophy that the client is ever right. Though USPS does not permit downward its customers ever, and e'er ensures to provide an impeccable and efficient service to its customers, sometimes the client may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints.

For the same purpose, it is important for all the USPS customers to know how to raise a complaint with USPS using dissimilar methods. Filing a complaint with USPS is quite like shooting fish in a barrel. Let u.s.a. go to know about the same in detail.

Contents

  • 1 File a Complaint with the U.S. Postal Service:
    • 1.i File Complaint about Theft, Fraud, Waste matter, or Abuse Committed by the USPS or its Employee:
    • 1.2 File Complaint about Mail service Fraud or Abuse Committed by a Person or Company:
  • two Filing the Online Complaint using USPS Complaint Form:

File a Complaint with the U.Southward. Postal service:

To file a complaint with the United states Mail service, to know more than nearly any information, to requite USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. These methods are explained beneath:

  1. By making a phone call: You tin can call the number: 1-800-ASK-USPS or 1-800-275-8777 or TTY: 1-800-877-8339 to file a USPS complaint. It is the post office complaint number where you can directly speak to the customer care executive and enhance your complaint.
  2. USPS website's E-mail Us form: The first method is to use the Email United states of america grade which yous tin can become on the USPS website. You tin can choose an inquiry type which volition assistance you file a complaint or ask whatsoever query if you want. On the same website, the customers can also enhance a claim or ask for a refund for the aircraft.
  3. By writing the complaint letter: Yous can too write a complaint alphabetic character to the Consumer Abet office of the United states of america Post. The address at which y'all demand to mail service your letter is given below.
  4. By visiting the postal service office: Under this method, the client volition have to go to the mail role himself and speak to the station director or the postmaster at the local mail service part. I can file his/her complaint with him. Use the USPS Locator Tool to find the nearest post role. The contact number will also be seen along with the location of the post office. Apply this locator to register your complaint.

Locator tool by USPS

You need to mail your post office complaints or other complaints in a letter of the alphabet to the following accost:

U.s.a. Postal service

Office of the Consumer Advocate

475 L'Enfant Plaza, SW

Washington, D.C. 20260-2200

File Complaint nigh Theft, Fraud, Waste product, or Abuse Committed by the USPS or its Employee:

If you observe an example of the theft, fraud, waste, or corruption which is found to accept been committed by the USPS or the staff of the USPS, then yous can file a complaint against USPS employee with the Inspector General (OIG) at the USPS Office. The method to file a USPS complaint with OIG is mentioned beneath:

  • You can file a complaint online using USPS complaint class.
  • You can detect more than information about contacting the OIG here.
  • You can call the number one-888-USPS-OIG or 1-888-877-7644. It is the USPS client service complaint number where you can register your complaint

 File Complaint about Postal service Fraud or Abuse Committed by a Person or Visitor:

In the example of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. Postal Inspection Service. The U.Due south. Postal Inspection Service is the federal law enforcement agency which can protect your postal service system. It will take care of your USPS fraud report. You tin can go far affect with them to raise the complaint about the following:

  • Mail theft: For an instance of mail theft, if you want to know how to mutter nigh postal service delivery, you need to make full the email course. To elucidate the issue, you can get the grade hither. Under the Research Type, you demand to choose the problem you lot are facing. Nether the Customer Service header, become to Support, and and then Mail Theft. Under the section of the additional Data, you need to mention why your complaint is related to mail theft.

Contact USPS through Email

If you have the tracking number, then choose Aye and enter the same into the blank field, and if you do not have the tracking number, and so select No. Then, complete the next required steps.

  • Major policy change: In instance the customer wishes to give feedback on the major policy change, so they can arrive touch with the Postal Regulatory Commission (PRC) past filling the online contact form. Here you tin likewise get to know almost consumer affairs.
  • Mail fraud: In the case of a Mail fraud, you tin raise the mail fraud complaint online and get USPS complaint number. To exercise then, yous can click here for the grade.

Mail Fraud Complaint

  • Identity theft – Yous tin can also file a complaint related to the U.S. Postal service identity theft. You tin go online to fill the identity theft complaint class.

Identity Theft

Afterwards registering your complaint, yous tin take a sigh of relief every bit the USPS inspector full general and the U.S. Postal Inspection Service volition handle your complaint well.

Filing the Online Complaint using USPS Complaint Form:

To submit the online complaint past using the USPS OIG website or the USPS compliant form your complaint should be about 1 of these:

  • Whistleblower reprisal
  • Theft of items from the mail by Postal employees or contractors
  • Contract Fraud
  • Embezzlements and financial crimes
  • Employee Misconduct
  • Kickbacks
  • Internal affairs and executive investigations
  • Injury compensation fraud
  • Calculator Crimes
  • Narcotics

If your complaint does non relate to one of these, then yous tin can contact the USPS customer service. Merely, if your complaint is regarding i of these, then these are the side by side steps to follow if y'all wish to know how to file a complaint with USPS:

  • Go to the complaint form page.
  • Fill the required fields.
  • Choose who you lot are
  • Select Yes or No when asked, "Do you wish to remain anonymous."
  • In the instance, you go for Yes, then you are not required to fill any personal information.
  • If you select No, and so you accept to fill up the data like your name, address, contact number, urban center, state, etc.
  • And then if y'all are willing to exist interviewed, select Yep else select No.
  • Fill the Captcha.
  • Now, click on the Preview and at last you tin can ostend the complaint.

To know well-nigh your postal service office complaint status, or for any other details or whatsoever issues related to almost annihilation, the users can contact USPS past CLICKING HERE.